Ella has ensured a customer satisfaction score of over 9/10 for the past four years. Her background as a former tourism office agent enriches her customer-centric approach to business strategy.
Olivier is a serial entrepreneur and former General Director at vente-privée “le pass.” His entrepreneurial spirit and extensive sales experience drive Smily’s market penetration and revenue growth.
Florian previously managed a business consulting unit with the opportunity to work with Société Générale, Bank of England and served as a global IT project management software lead at Atos. His experience provides a strong foundation for operational excellence and strategic direction.
Arndt is formerly Senior Director of Legal Services & Government Relations, Europe at HomeAway. His expertise is crucial in navigating the complex legal landscape of the European market.
Sebastien boasts 20 years of experience in international software and another 20 in the short-term rental sector. He is also a member of the Booking.com Connectivity Advisory Board since its inception, leveraging extensive industry connections.
Karol is a noted contributor to Ruby on Rails and author of "Test-Driven Ember." He holds a Bachelor of Science in Nanotechnology, underscoring his technical prowess and innovative mindset.
Philippe brings 40 years of business management and short-term rental experience. He also owns three vacation rental agencies, providing practical industry insight and financial expertise.